Shakti Veda eCommerce website

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The brief

Shakti Veda had a website that had a poor performance on Search Engines and therefore a poor user experience. It also had limited functionality and staff at Shakti Veda were unable to update any content. 

The solution

Coast Design developed a new website based on the current look and feel, which the client has happy with. There were some subtle differences, which were a result of the move from desktop only to a responsive design.

Woo Commerce was also utilised to provide a payment method and a bespoke appointments plugin was integrated to create an appointment calendar to control availability.

Additional functionality was also implemented including:

  • Discount codes
  • Virtual gift cards
  • Appointment reminders 
  • Follow up emails
  • Synchronisation between customers and marketing lists 

The results

Customers can now book their appointment and pay up to 12 months in advance. Payments can be made online, which streamlines the arrival and departure process for the customer as well as taking less in cash payments, which reduces risk.

Customers will pay in advance, which reduces cancelled appointments.

The client can also assess the treatments on offer to see what's popular and keep track of all sales in a portal.

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